1. Introduction

Afrik Import & Export Group Pty Ltd (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, partners, suppliers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or business operations.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Business name
  • Billing and shipping details
  • Identification or regulatory documents where required for trade compliance

2.2 Business and Transaction Information

  • Order and invoice details
  • Payment information
  • Shipping and logistics records
  • Contractual communications

2.3 Technical Information

  • IP address
  • Browser type and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Collect Information

We collect information through:

  • Website forms and inquiries
  • Email and phone communications
  • Contracts, invoices, and transactions
  • Cookies and analytics tools

4. How We Use Your Information

We use collected information to:

  • Provide and manage our services
  • Process orders, payments, and deliveries
  • Communicate with clients and partners
  • Comply with legal, regulatory, and customs requirements
  • Improve website performance and user experience
  • Prevent fraud and ensure security

5. Legal Basis for Processing

We process personal data based on one or more of the following:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Consent, where required

6. Sharing of Information

We may share information with:

  • Logistics and shipping partners
  • Payment processors and financial institutions
  • Customs and regulatory authorities
  • Professional advisors (legal, accounting, compliance)

We do not sell or rent personal information to third parties.

7. International Data Transfers

As an import and export company, your information may be transferred and processed in countries outside your jurisdiction. We take reasonable measures to ensure appropriate data protection safeguards are in place.

8. Data Retention

We retain personal and business information only for as long as necessary to:

  • Fulfill contractual obligations
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements

9. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee complete security.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable

Requests can be made by contacting us using the details below.

11. Cookies Policy

Our website may use cookies to enhance functionality and analyze traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect website performance.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

14. Changes to This Privacy Policy

Afrik Import & Export Group Pty Ltd reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website.

15. Contact Information

For questions or requests regarding this Privacy Policy, please contact:

Afrik Import & Export Group Pty Ltd
Email: contact@agriholdingsltd.com